Role of Tourist Perceived Safety in Destination Choice: A Mediation-Moderation Analysis

Main Article Content

Muhammad Kamran Rasheed
Ghazanfar Ali

Abstract

The present study examines the link between tourist perceived safety (PS) and tourist destination choice. Particularly, the mediator effect of tourist trust and the moderation effect of psychological ownership between tourist trust and tourist’s destination choice has been investigated. The cluster sampling technique has been used for data collection through a self-administered questionnaire. Overall (380) questionnaires were utilized to examine the dataset. Furthermore, this research uses PLS-SEM to examine the data. The results reveal that the direct effect of the safety of facility and equipment elements, PS of the social environment, psychological ownership, and tourist trust is positive and significant in tourist destination choice. However, the direct effects of the PS of human elements and the PS of natural environment elements are insignificant tourist destination choices. Notably, the indirect effect of tourist trust as mediator findings demonstrate that the PS of management elements, PS of the social environment, and PS of facility and equipment essentials with tourist destination choice are significant. Interestingly, the current research results confirm the moderating effect of psychological ownership in tourist destination choice

Downloads

Download data is not yet available.

Article Details

Section

Articles

References

Alkier, R., Okičić, J., & Milojica, V. (2022). Factors of Tourists’ Perceived Safety in the Post Covid Period: The Case of Opatija Riviera. In 26th International Congress Tourism and hospitality industry 2022 Trends and challenges Congress Proceedings (pp. 1-16). https://doi.org/10.20867/thi.26.13

Battour, M., Ismail, M. N., Battor, M., & Awais, M. (2017). Islamic Tourism: An Empirical Examination of Travel Motivation and Satisfaction in Malaysia. Current Issues in Tourism, 20(1), 50-67. https://doi.org/10.1080/13683500.2014.965665

Fitri, F. R., Februadi, A. C., Elisabeth, V., & Yuardani, A. M. (2023). The Influence of Instagram Social Media Marketing as a Promotional Means to Increase Intentions to Visit Tourist Destinations. Journal of Marketing Innovation (JMI), 3(2), 171-188. https://doi.org/10.35313/jmi.v3i2.70

Fourie, J., Rosselló-Nadal, J., & Santana-Gallego, M. (2020). Fatal Attraction: How Security Threats Hurt Tourism. Journal of Travel Research, 59(2), 209-219. https://doi.org/10.1177/0047287519826208

Guan, J., Chan, J. H., Bi, J., & Qi, X. (2022). Cultural proximity, destination familiarity and tourists’ sense of away-from-home (SAFH). Journal of Destination Marketing & Management, 23, 100670. https://doi.org/10.1016/j.jdmm.2021.100670

Gurtner, Y. (2016). Returning to Paradise: Investigating Issues of Tourism Crisis and Disaster Recovery on the Island of Bali. Journal of Hospitality and Tourism Management, 28, 11-19. https://doi.org/10.1016/j.jhtm.2016.04.007

Kubickova, M. (2019). The impact of government policies on destination competitiveness in developing economies. Current Issues in Tourism, 22(6), 619-642. https://doi.org/10.1080/13683500.2017.1296416

Kubickova, V., Labudova, V., Benesova, D., & Mura, L. (2023). Innovations and Tourism Regions: are Innovations Perceived as A Problem in Regional Development in European Tourism? Marketing and Management of Innovations, 14(3), 188-201. https://doi.org/10.21272/mmi.2023.3-17

Mutanga, C. N., & Gandiwa, E. (2023). Natural Heritage: Wildlife and Nature Preserves in the African Tourism Landscape. In D. J. Timothy (Ed.), Cultural Heritage and Tourism in Africa (pp. 269-283). Routledge. https://doi.org/10.4324/9781003153955-16

Nikola, N., Desislava, V., & Alexander, N. (2024). Domestic Leisure Tourism Destination Choice and Who Do We Trust: The Case of Bulgaria. Journal of the Geographical Institute "Jovan Cvijic", SASA, 74(2), 229-244. https://doi.org/10.2298/IJGI240226007N

Orhan, A., Adebayo, T. S., Genç, S. Y., & Kirikkaleli, D. (2021). Investigating the Linkage between Economic Growth and Environmental Sustainability in India: Do Agriculture and Trade Openness Matter? Sustainability, 13(9), 4753. https://doi.org/10.3390/su13094753

Pan, X., Rasouli, S., & Timmermans, H. (2021). Investigating tourist destination choice: Effect of destination image from social network members. Tourism Management, 83, 104217. https://doi.org/10.1016/j.tourman.2020.104217

Patwardhan, V., Ribeiro, M. A., Woosnam, K. M., Payini, V., & Mallya, J. (2020). Visitors' loyalty to religious tourism destinations: Considering place attachment, emotional experience and religious affiliation. Tourism Management Perspectives, 36, 100737. https://doi.org/10.1016/j.tmp.2020.100737

Raihan, A. (2024). The influence of tourism on the road to achieving carbon neutrality and environmental sustainability in Malaysia: The role of renewable energy. Sustainability Analytics and Modeling, 4, 100028. https://doi.org/10.1016/j.samod.2023.100028

Rastegar, R., Higgins-Desbiolles, F., & Ruhanen, L. (2021). COVID-19 and a justice framework to guide tourism recovery. Annals of Tourism Research, 91, 103161. https://doi.org/10.1016/j.annals.2021.103161

Sannassee, R. V., & Seetanah, B. (2015). The Influence of Trust on Repeat Tourism: The Mauritian Case Study. Journal of Hospitality Marketing & Management, 24(7), 770-789. https://doi.org/10.1080/19368623.2014.934983

Sarfraz, M., Raza, M., Khalid, R., Ivascu, L., Albasher, G., & Ozturk, I. (2022). Coronavirus Disease 2019 Safety Measures for Sustainable Tourism: The Mediating Effect of Tourist Trust. Frontiers in Psychology, 13, 784773. https://doi.org/10.3389/fpsyg.2022.784773

Sarwar, A., & Afaf, G. (2016). A comparison between psychological and economic factors affecting individual investor’s decision-making behavior. Cogent Business & Management, 3(1), 1232907. https://doi.org/10.1080/23311975.2016.1232907

Seger-Guttmann, T., & Gilboa, S. (2023). The role of a safe service environment in tourists' trust and behaviors–the case of terror threat. Journal of Hospitality and Tourism Management, 55, 187-197. https://doi.org/10.1016/j.jhtm.2023.04.001

Seyfi, S., Hall, C. M., & Rasoolimanesh, S. M. (2020). Exploring memorable cultural tourism experiences. Journal of Heritage Tourism, 15(3), 341-357. https://doi.org/10.1080/1743873X.2019.1639717

UNWTO. (2018). Tourism and the Sustainable Development Goals – Journey to 2030. World Tourism Organization and United Nations Development Programme. https://doi.org/10.18111/9789284419401

Walters, G., Wallin, A., & Hartley, N. (2019). The Threat of Terrorism and Tourist Choice Behavior. Journal of Travel Research, 58(3), 370-382. https://doi.org/10.1177/0047287518755503

Xie, C., Zhang, J., & Morrison, A. M. (2021). Developing a Scale to Measure Tourist Perceived Safety. Journal of Travel Research, 60(6), 1232-1251. https://doi.org/10.1177/0047287520946103

Xu, Z., Yang, G., Wang, L., Guo, L., & Shi, Z. (2023). How does destination psychological ownership affect tourists’ pro-environmental behaviors? A moderated mediation analysis. Journal of Sustainable Tourism, 31(6), 1394-1412. https://doi.org/10.1080/09669582.2022.2049282

Xue, L., & Zhang, Y. (2020). The effect of distance on tourist behavior: A study based on social media data. Annals of Tourism Research, 82, 102916. https://doi.org/10.1016/j.annals.2020.102916

Zhang, H., & Xu, H. (2019). Impact of destination psychological ownership on residents’ “place citizenship behavior”. Journal of Destination Marketing & Management, 14, 100391. https://doi.org/10.1016/j.jdmm.2019.100391

Zhang, T., Zhang, Z., & Xue, G. (2023). Mitigating the Disturbances of Events on Tourism Demand Forecasting. Annals of Operations Research, 342(1), 1019-1040. https://doi.org/10.1007/s10479-023-05626-6

Zou, Y., & Mawby, R. I. (2021). Perceptions of safety among visitors to China: feeling safe in an unfamiliar environment. Safer Communities, 20(1), 16-30. https://doi.org/10.1108/SC-03-2020-0011